May 4, 2012 - VPN1 is back up.
May 4, 2012 - Our provider has shut down VPN1, we are working on a resolution. In the meantime, please use o
ne of the other VPN servers.
April 14 2012 - We have partially disabled accounts that expired last month and were not renewed. If your ac
count was one and you wish to renew it, you may do so here.
April 9 2012 - 5:15 am EDT - This patch issue with host1 has been resolved.
April 9 2012 - 12:15 am EDT - The unforeseen did happen. The host1 server has not returned from it's reboot
after the patch. We are looking into it and will have it resolved asap.
April 8, 2012: We will be adding patches to the web hosting server host1 late tonight (EDT). Downtime should
be minimal, but there is always the possibility of unforeseen issues.
April 3, 2012:
The Daily Digest feature has been updated to provide more versatility in its reports.
Please see Options->Daily Digest of Filter Activity if you use this feature to update
your preferences.
03/12 - Motherboard replaced on tunnel1, it is back online.
03/12 - Tunnel1 appears to be down hard. We are working on getting it back asap. In th
e meantime switch to one of the other SSH servers. If you don't have access to another please
contact helpdesk.
03/06 - We have disabled accounts that expired last month and were not renewed. If your
account was one and you would like to renew it, you may do so here
.
01/17 - We are pleased to introduce our latest release of
our email code, with new features including:
- Enhanced spam filtering options
- Parental control features for moderating children'
s email
- Email Commands/Server Directives to control your filter
settings without having to log into your webmail account. (See
Email Commands/Server Directives)
- A new way of triggering an automatic password reset (this is an
opt-in feature - you must configure it in order to be able to
use it. (see
https://www.cotse.net/20questions.cgi)
- The ability to compose messages in HTML format - optional or can be set as standard und
er Options - Display Preferences - Default Email Composition Format
Please see the Options page for additional features and new settings. While we don't expect is
sues, if you run into a glitch please let us know at helpdesk.
Note: One of the bugs fixed involves notices of messages caught by a filter. If you are sudde
nly receiving these it is because they were enabled before, but not properly working in all ins
tances. The notices explain how to shut them off if you do not want to receive them.
If a filter is notifying you that you don't believe you had set, go to Options and resubmit yo
ur settings for that filter.
01/09 - Accounts that expired last month and have not been renewed have been disabled.
If your's was one and you wish to renew, you can do so here.
01/06 - The SSL certificate for mail.cotse.net has been updated. You may or may not get
prompted
to accept the new certificate in either your browser or mail client.
You can verify the hash values here.
Send any questions to helpdesk.
01/01 - We'd like to wish everyone a healthy, happy, and prosperous new year.
12/28 - The SSL certificate for www.cotse.net has been updated. You may or may not get
prompted to accept the new certificate in either your browser or mail client (SMTP or sent mail
. Most Thunderbird users will be prompted). You can verify the hash values here. Send any questions to helpdesk.
12/27 - The SSL certificate for tusk has been updated. Most should not notice, if you r
eceive a warning you may want to verify the hash values with those here.
02/10 9:25 pm EST - Power supply replaced, tunnel1 back in service.
02/10 9:00 pm EST - Tunnel1 appears to have lost a power supply or motherboard. It is being worked on and will return ASAP.
If tunnel1 is your only ssh server and you'd like access to another, please contact helpdesk.
02/10 - We have disabled accounts that expired last month and were not renewed. If yours was one and you wish to renew, go <
a href="/subscribe.html">here.
02/06 - We have released installation and configuration instructions for Thunderbird. This includes screenshots and how to s
et up multiple identities using our unlimited aliases. Setting up Thunderbird.
02/03 - 4:50 pm ESTVPN1 is back.
02/03 - 3:45 pm ESTvpn1 is currently down. We are looking into it and hope to have it resolved asap. In the meantime, please
switch to one of the other vpn servers.
01/10 - Things are back to normal with our lines. There may still be occassional brief periods w
here mail is slow as the the queued mail elsewhere is delivered in bursts.
01/10 - Our provider is performing some emergency maintenance. This may temporarily affect imap,
pop, and mail.cotse.net services. We expect resolution asap.
Webmail, SMTP, proxies, vpn, ssh
servers, and web hosting servers are unaffected.
01/09 - Accounts that expired last month and have not been renewed have been disabled. If your's
was one and you wish to renew, you can do so here.
01/06 - The SSL certificate for mail.cotse.net has been updated. You may or may not get prompted
to accept the new certificate in either your browser or mail client.
You can verify the hash values here.
Send any questions to helpdesk.
01/01 - We'd like to wish everyone a healthy, happy, and prosperous new year.
12/28 - The SSL certificate for www.cotse.net has been updated. You may or may not get prompted
to accept the new certificate in either your browser or mail client (SMTP or sent mail. Most Thunderbir
d users will be prompted). You can verify the hash values here. S
end any questions to helpdesk.
12/27 - The SSL certificate for tusk has been updated. Most should not notice, if you receive a
warning you may want to verify the hash values with those here.
11/12 - We have disabled accounts that expired last month and were not renewed. If your account w
as one and you'd like to renew it, you can do so here.
11/17 - Our provider has resolved the line issue. Incoming email, pop, and imap are again a
vailable.
11/17 - We are experiencing an outage due to line issues and we are working with our provide
r to get this fixed as quickly as possible.
This affects incoming e-mail (it is not lost and will all deliver once the line is back). It also
affects POP and IMAP, no other services are affected.
11/08 - We have disabled accounts that expired last month and were not renewed. If your's w
as one and you'd like to renew, you may do so here.
11/04 - Support has power and Internet access back. We do not believe anyone went unanswere
d over the last six days we were without power and our main Internet lines, but if you submitted a
support request and did not receive an answer, please resubmit it. Thank you.
11/04 - 5:20 pm EDT sp2 is again available.
11/04 - 5:00 pm EDT sp2 appears to be unavailable and has apparently been so for a while (si
nce around noon), we are looking into it and will have it back asap.
10/31 - We have been affected by the storm that struck the North East. Local staff have bee
n without power since Saturday afternoon (10/30). This does not affect any services, but it may af
fect support response time to helpdesk email. We appreciate your patience and apologize for any inc
onvienence. Local power companies say they expect power restored by the weekend.
09/26 - We have moved express1 and the tusk proxy server. See below for express1 new DSA ke
y.
09/26 - We have begun moving express1. What you will likely notice is a prompt to accept a
new DSA key:
74:63:4d:fa:ac:68:a7:87:d0:ff:76:d1:a5:26:c4:4e
We are moving this server to a new machine and datacenter through DNS update. This means both the
old and new servers are active and as DNS changes for you, you'll be on the new server. When every
one has updated, the old server will be taken offline.
If it goes well you should only notice a DSA key failure and be prompted to replace it with a new o
ne (above) when you log in...or that's what we hope, anyway :)
09/22 - In addition to the tusk proxy we will also be replacing one of the SSH servers (expr
ess1) this weekend. As with the tusk proxy we expect minimal downtime.
09/21 - This coming weekend (Sat 24th into Sun 25th) we will be moving the tusk proxy to a n
ew machine and datacenter. This affects our standard proxy as well as CGI proxy. It will not affe
ct any SSH tunnel servers nor VPN servers. The move should, for the most part, be unnoticeable, ex
cept for a minor downtime where DNS updates with the changes. This is being done to resolve the re
cent instability of this server. Questions to helpdesk@cotse.net.
09/15 - 7:00 pm EST - We have completed our emergency maintenance for e-mail.
09/15 - 6:15 pm EST - We are currently performing some maintenance on the e-mail. This may
result in very brief periods where you might see an error connecting. They won't even last a minut
e, so feel free to try again. We should be done shortly.
09/14 - It looks like we'll get at least 24 hours notice before our provider for our Chicago
VPN server null routes it on the next Hollywood complaint:
"As previously mentioned, we may have to suspend / terminate your service if reports continue. Howe
ver, I realize that you may feel unsafe to continue service if you don't get informed first, so we'
ll make sure you'll be provided at least 24 hours before suspension/termination instead of no notif
ication at all (that was previously stated)."
They did, however, say that they accepted our actions on the latest complaint and closed the ticket
. We'll keep you updated.
Please note that this only affects the one VPN server (Chicago), our other VPN servers both US and
EU are not at risk and should we lose Chicago we will find another provider for it that actually un
derstands the DMCA (specifically Title 17-Chapter 5-\xa7 512(a)).
09/14 - We have been informed by our provider that because our VPN server (vpn1 or chicago)
has received a number of DMCA complaints (all of them from Hollywood, all of them over TV shows, an
d all of them properly handled by us as per DMCA requirements) that:
"we have to ask you to
terminate the specific service or take proactive actions that will eliminate reports from now on.
If reports persist, we may suspend & terminate your service without any further warning or notific
ation."
Seeing as this is a conduit, and there is no technical way to stop people from fil
esharing so it is impossible to be proactive and we can only be reactive, it appears we are going t
o lose this server on the very next Hollywood DMCA complaint sans any proof at all. No proof of in
fringement, no proof of continued infringement, no proof at all, just simply because Hollywood comp
lained.
We will keep you updated.
Please note that the sharing of copyrighted materials which you do not have explicit permission to
share is against our AUP. If you are doing such, please immediately cease.
09/08 - We have disabled accounts that expired last month and were not renewed. If your acc
ount was one of these and you wish to renew, you may do so here.
09/02 - There is a new batch of spam going around pretending to be e-mail administrator and
asking for username and password. If any mail ever asks for your password, for any reason at all,
it's fake and not from us. Don't answer it.
09/02 - 7:45 am EDT - Well, the first rebuild lasted all of 10 minutes before going into another ha
rdware failure. It, too, has been resolved and VPN2 is back up again for use.
09/02 - 6:00 am EDT - New drives have been installed and VPN2 has been rebuilt and is available for
use.
09/02 - 3:30 am EDT - vpn2 is having emergency maintenance performed. It has experienced a drive a
rray failure. This may take up to 24 hours to rebuild, but we hope to have it back sooner. Please switch
to one of our other VPN servers until we get it resolved. We will have it back asap.
08/28 - The storm has passed us without incident.
08/26 - We appear to be in the direct path of hurricane Irene. This will not affect dedicated serv
ers, proxies, or webhosting, but it may effect the e-mail for Cotse.Net. If you are unable to reach our w
ebmail/e-mail this weekend this may be the cause and rest assured we'll be back asap.
08/22 - 07:45 EDT - vpn2 is back.
08/22 - 04:00 EDT - When it rains, it pours. vpn2 is also currently out o
f commission with a system failure (it's not old, just one of those things). We'
ll have it back asap. Workaround: use one of the other VPN servers until vpn2 is
back. Questions to helpdesk.
08/22 - We are having some hardware difficulty with the tusk proxy (it's o
ld, we were pushing it). We recommend that you avoid using it in favor of one of
our other proxies while we are replacing it (if you have questions, mail them to
helpdesk at cotse.net).
While it should be "mostly" available, the tusk proxy will experience periods whe
re it is not available during this process. The entire replacement is expected to
take 24 - 48 hours to complete, but may take as long as 72 hours if we run into
unexpected troubles.
06/29 - VPN users: Please note that we have released new VPN servers. VP
N users may use any VPN server they choose. OpenVPN users can download new softw
are from our OpenVPN page. PPTP VPN users can enter chicago.cotse.net, denver.co
tse.net, and zlin.cotse.net to their list of available servers to use. More to c
ome.
05/10 - RIP Arkiver, you'll be missed by all of us. You were part of the f
amily.
08/18 - 9 pm EDT - Our provider changed routing and everything appears to be once again working for sending with webmail via
the SSH Tunnels.
08/18 - Update - The issue with being unable to send via webmail when using one of the ssh tunnels (it does not affect VPN) h
as been pinpointed to be a provider related issue. We have an open ticket with them and will update as we know more. In the meanti
me, a workaround is to add www.cotse.net to the No proxy for or proxy bypass list in your browser proxy settings.
08/10 - Accounts that expired last month have been disabled. If your account is one and you wish to renew, you may do so here.
07/29 - Express1 is back up now.
07/29 - We are experiencing issues with the SSH server Express1, we hope to have it resolved asap.
06/22 - Our provider is doing some maintenance which may cause temporary outages for some people. This affects only webma
il and SMTP;
all other services (POP, IMAP, proxies, webhosting) are not affected.
06/17 - We have updated our deployable Tunnelblick for MAC OSX users. This update includes Tunnelblick
3.1.7 and all our latest OpenVPN servers. VPN subscribers can download it here.
03/28 - 5:00 pm EDT - Express1 is now back online.
03/28 - 2:30 pm EDT - Apparently we lost the motherboard on express1, working
on it and will have it back asap. If you require immediate access to ssh tunnels ple
ase contact helpdesk and we'll add you to another server.
03/28 - 1:30 pm EDT - We lost the power supply on Express1. It has been repla
ced and should return shortly.
03/10 - We have disabled accounts that expired last month and were not renewed
. If you are suddenly unable to log in, this may be why. You can renew your account
by going here.
02/26 - Our provider had a brief network issue last night that affected the pr
oxies and vpn servers. All is fine now. If you are unable to pass data through the
VPN try disconnecting and reconnecting.
02/24 - Earlier speed issues with the incoming mail, imap and pop have been re
solved.
01/26 - 8:00 am EST - The packetloss has subsided and things are currently functioning normally.
<
BR>
01/26 - We are still experiencing packetloss issues late night into am EST for pop/imap. Both we and
our provider are aware of this and they assure us it is being worked on and they will have a resolution "so
on". If you are currently unable to connect to pop or imap, this is why.
01/22 - Update: Telco claims to have found the problem link where the signal is occassionally
dropping, they report to expect a resolution within the next 24-48 hours. There may be brief period
s where pop and imap are unavailable while this fix is being made, no other services should be affect
ed.
01/21 - The ice storm appears to have let water into one of the telco's nodes which results in
high packetloss at night when the temperature drops. They are working on this and we are being prom
ised that it will be resolved soon. In the mean time, imap and pop are sluggish to unavailable as a
result tonight (EST). All other services are unaffected.
01/20 - Due to a two day ice storm our mail network has had some periodic outages and periods
of sluggishness resulting from high packet loss. If you have had difficulty accessing it, this is wh
y. The storm is over and cleanup is underway, so things should begin to settle. The local telco say
s they are working on the node that is causing us troubles.
01/06 - We have updated the SSL certificate for mail.cotse.net (yes, again). Due to issues with our normal CA we were forced to use another for the last update. That CA was GoDaddy.
It turns out that many e-mail apps and a few browsers had issues with trust for the GoDaddy signed certificate and thus issued scary warnings. These frightening alerts tend to make potential customers understandably nervous, not a good thing.
So we went back to our regular CA for another certificate to replace that one to resolve those scary warnings. This change shouldn't actually be noticeable to you. We should also be done with certificate changes for a while.
As always, you can verify our certificate fingerprints here.
01/01 - We'd like to wish everyone a healthy, happy, and prosperous new year!
12/29 - We have updated the certificate for www.cotse.net. This includes smtps and nntps.
The SSL certificate for mail.cotse.net has been updated. This includes imaps, pop3s, and smtps.
Some mail clients may require you to manually approve the certificate change.
The certificate for tusk.cotse.com has also been upgraded. This includes the CGI proxy and standard proxy via stunnel.
Those still using stunnel with our standard proxy and using verify will need to download our new certificate.
|
|
|
|
